Privacy Policy

We Are Committed to Your Privacy.

Breakpoint Refrigeration & Air Conditioning is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

When we talk about ’us’, ’our’ or ’we’, it means Breakpoint Refrigeration & Air Conditioning (service provider) operates the https://breakpointrefrigeration.com.au website (the "service"). The words ’you’ or ’your’ means you, the visitor to our website.

Personal information is information that would identify you, or from which you can be identified.

We don’t give away or sell your personal information. We do not disclose your information to others, except where required by law. We encrypt the information that we collect for the highest level of protection.

This privacy policy sets out how we uses and protects any information that you give us when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

What We Collect

We collect personal information about you when you give it to us, usually when you complete an online form. We don’t collect your information from anywhere or anyone else.

We may collect the following information, but is not limited to:

Name
Email address
Telephone number

We require this information to understand your needs and provide you with a better service.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting. If we do, we will use the email address that you have provided.You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Cookies

We may use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you.

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

If they need your personal information to complete that delivery, we will require them to use your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose and then destroy it. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Security of Personal Information

We keep your Personal Information safe to prevent from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

However, no internet transmission or electronic storage method is 100% secure, and while we aim to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Websites

Our website may contain links to other websites that are not operated by us. Once you have click these links, you will be directed to that other website.

We do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

Policy Updates

This policy will be reviewed from time to time and any amendments will be incorporated in the updated policy. If you have any queries or complaints about our Privacy Policy, please contact us.

This policy is effective from 29/12/2025.

TO THE POINT WHEN IT BREAKS'